In the jargon of institutes, unfriendly term for – all employees entrusted with customer care and – the call center – See canvassing, gatekeeper, hotliner, infighting, cheesemaker, customer care worker, profiling, rainmaker, seat heater, sales brake.
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University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec.
Professor Dr. Eckehard Krah, Dipl.rer.pol.
E-mail address: info@ekrah.com
https://de.wikipedia.org/wiki/Gerhard_Ernst_Merk
https://www.jung-stilling-gesellschaft.de/merk/
https://www.gerhardmerk.de/