Services of a bank that are used by customers outside the brick-and-mortar branch system. The growing importance of this business area entails a number of legal risks for a bank in addition to settlement and reputational risks. – See bank, mixed, payment methods, innovative, direct brokerage, direct bank, generation@, Internet bank, Metcalfe rule, multi-channel bank, mobile banking, multi-channel bank, online banking, legal risks, sofa banking, telephone banking. – Cf. BaFin Annual Report 2002, p. 53 ff., BaFin Annual Report 2006, p. 26 (competitive pressures), Deutsche Bundesbank Monthly Report of July 2009, p. 49 ff. (individual electronic banking procedures; references).
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