Loan officer (loan representative)

Employees of a bank who perform all work related to the processing of loans to companies and private households as well as any resulting debt rescheduling. They advise customers on credit matters, process loan applications and prepare related reports. In compliance with the Banking Act, they monitor current loans. They also check the loan documents – in the case of larger sums, another, more senior employee or even a member of the board is usually involved – and set the rates for interest and repayment largely independently. They thus represent the bank to the customer, but also the borrower to the institution (they are the representative of the lending institution, and they represent the borrower to the lending institution). – It is clear from the job characteristics that these employees must have a number of special skills. However, experience shows that such persons are very difficult to recruit from the bank staff. This is one of the main reasons why the large volume of decisions in this field is often entrusted to a credit factory. Loan officers are thus freed up to service the special cases. – See credit scoring procedures, customer counseling, customer entrainment, outsourcing, standard loans.

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University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec.
Professor Dr. Eckehard Krah, Dipl.rer.pol.
E-mail address: info@ekrah.com
https://de.wikipedia.org/wiki/Gerhard_Ernst_Merk
https://www.jung-stilling-gesellschaft.de/merk/
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