At a bank, the possibility for customers to be served outside normal business hours. Night” here regularly means the time between the usual close of business and at least 10 p.m. The bank’s night desk is also used to serve customers outside normal business hours. – Until about 1960, some institutions offered such a service in cities, at airports and at large train stations. Today, almost all banks are closed even on Saturdays, the very day when most customers enjoy a day off work and would have time to visit a bank. – However, this high personal-cost service has brought high losses to the banks. As banking transactions are increasingly conducted via the Internet and many institutions also offer day and night service via a call center, the after-hours counters often desired by consumer associations are unlikely to be reintroduced. – See branch, fully automated, moonlight banking, postal savings account
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University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec.
Professor Dr. Eckehard Krah, Dipl.rer.pol.
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