# Complaint questionnaire

- Canonical URL: https://www.gerhardmerk.de/complaint-questionnaire
- Post ID: 594384
- Modified: 2023-07-25T21:01:16+00:00
- Language: en

## Definition

The national supervisory authorities generally require complaints against financial service providers to be completed on a form (questionnaire) in order to simplify the course of business. However, a complaint procedure is not an out-of-court arbitration procedure (extra-judicial settlement) and cannot replace civil lawsuits. - See complaint clustering, gatekeepers, employee registers.... - Cf. 2005 Annual Report of BaFin, p. 193 (form available on the authority's website). Attention: The financial encyclopedia is protected by copyright and may only be used for private purposes without express consent! University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec. Professor Dr. Eckehard Krah, Dipl.rer.pol. E-mail address: info@ekrah.com https://de.wikipedia.org/wiki/Gerhard_Ernst_Merk https://www.jung-stilling-gesellschaft.de/merk/ https://www.gerhardmerk.de/

## Machine-readable

- Generator: Merk Knowledge 1.1.1