# Service line (also used in German; rarely customer contact service)

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- Post ID: 588922
- Modified: 2023-07-25T21:14:12+00:00
- Language: en

## Definition

Unless otherwise defined, in the financial sector this refers to the possibility of contacting an institution by telephone or computer and initially reaching a single point of contact (SPOC) there. - See call center, gatekeeper, hotliner, customer defense service, customer care, customer care agent, telebanking, telephonic banking. Attention: The financial encyclopedia is protected by copyright and may only be used for private purposes without express consent! University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec. Professor Dr. Eckehard Krah, Dipl.rer.pol. E-mail address: info@ekrah.com https://de.wikipedia.org/wiki/Gerhard_Ernst_Merk https://www.jung-stilling-gesellschaft.de/merk/ https://www.gerhardmerk.de/

## Machine-readable

- Generator: Merk Knowledge 1.1.1