# Callback (so also mostly said in German; more rarely Rückmeldung and Rückruf)

- Canonical URL: https://www.gerhardmerk.de/callback-so-also-mostly-said-in-german-more-rarely-ruckmeldung-and-ruckruf
- Post ID: 588816
- Modified: 2023-07-25T20:59:21+00:00
- Language: en

## Definition

At a bank, contacting a customer who has sent a message - by letter, by telephone, including a message to the answering machine (answering machine), by e-mail, or by contacting the call agent - to the institution. As a rule, the customer is then contacted by a bank employee from the relevant department who has previously worked through the matter (a qualified and informed bank employee), i.e. not by a call agent. Attention: The financial encyclopedia is protected by copyright and may only be used for private purposes without express consent! University Professor Dr. Gerhard Merk, Dipl.rer.pol., Dipl.rer.oec. Professor Dr. Eckehard Krah, Dipl.rer.pol. E-mail address: info@ekrah.com https://de.wikipedia.org/wiki/Gerhard_Ernst_Merk https://www.jung-stilling-gesellschaft.de/merk/ https://www.gerhardmerk.de/

## Machine-readable

- Generator: Merk Knowledge 2.0.0